About Jim

Jim Domanski is president and CEO of Teleconcepts Consulting and is considered one of North America’s and Europe’s foremost leading experts in the field of business to business tele-sales consulting and training. With clients around the world, Jim has pioneered some of the most innovative and successful tele-sales strategies in today’s marketplace.

With well over twenty years of practical, “in the trenches” experience as a consultant and trainer, Jim began his career in tele-sales with Bell Canada. For ten years Jim sold telephone systems and moved into the ranks of management by joining Phone Power, the long distance consulting department of Bell Canada. It was here that Jim worked with companies in establishing and implementing leading edge telephone marketing strategies.

Jim has written highly successful books on tele-sales strategies and tactics. “Direct Line to Profits” written in 1991, become one of the best selling business books in Canada. Written at a time when telephone selling and marketing was still in its infancy, the book featured a series of case studies illustrating how various companies across Canada were strategically using the telephone to sell more products and services.

Jim is also the editor and writer of two extremely successful e-zines. “Tele-Sales Vitamins” provided tele-selling tips and techniques for anyone who uses the phone to sell or market their products.“Tele-Profiting” is targeted to owners, sales and marketing executives, and tele-sales managers. It provides a variety of ideas and strategies to help tele-sales department function and sell more profitably.

As an international trainer, Jim Domanski has implemented some of the most unique and effective tele-sales training programs in North America and Europe. By blending humor with hard hitting, practical tips and techniques, his seminars are thoroughly dynamic, highly interactive and extremely effective. Attendees consistently provide rave reviews about the material and content of all Jim’s training programs.

A professional speaker, Jim has also provides key note speeches and workshops for various associations in both the US and Canada. For over seven year, Jim has provided the outbound tele-sales seminars for Canadian Professional Sales Association.  One of the most successful presenters on the CPSA roster, Jim consistently rates “fives” (out of five) across the board in evaluations.

Jim lives in Ottawa, Ontario, is married and has two boys. He is an accomplished cook (and has produced a line of succulent spices called “Jimbos”), a voracious reader, a Civil War buff, a competitive “barbequer”, and a collector of edged weapons.

For more information, call:

613-591-1998 or Email 

Testimonials

“I have worked continuously with Teleconcepts for the past ten years. Jim initially helped us realign our tele-sales strategy. He then developed a sales training curriculum for our reps. But perhaps more significantly, Jim helped us implement a proactive coaching program that we’ve implemented company wide.  The results? We have literally doubled our sales, reduced turnover and hired some superb reps and managers. It doesn’t get much better than that!”

Roy Edgerton
CEO & President
Analgesic Healthcare

“Before we began our AOS program we averaged less than $500/month in additional sales. A month later we tripled that number. The next month we increased sales 6 –fold! The process was simple to implement and easy to coach!”

Elisa Way
Marketing Manager
Amtelecom

“Jim’s coaching workshop pulled no punches. It provided us with a practical and easy approach for implementing the process with your reps. The results have been nothing short of remarkable. Sales began improving within a month after implementing the program.”

Jean-Pierre Pelchat
Sales Manager
Multi-Chem

“Jim, I wanted to shoot you a quick e-mail saying thank you for the early kick in the paints with your training. Just a little highlight! I ended up the year at 117% of my overall plan, amongst a very small list of reps in the company. Your methodologies and strategies have help as they have allowed me to get that first “in” with many of my now high profile clients.”

Amol Sharma
Account Manager
Softchoice Corporation

“As General Manager for a medium sized company in Chicago, I was tasked with starting a brand new Inside-Sales department. After the hiring and training process, our first day on the job was March 1st, 2009. By December of this year, we will comfortably cross $300,000 in sales from this department alone.”

Aymad Khan,
General Manager
Leader Automotive